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FAQ

  • What types of gifts do you offer?
    We offer a wide range of gifts, including personalized items, handmade crafts, and unique products for every occasion like birthdays, anniversaries, weddings, and more.
  • How can I place an order?
    Placing an order is easy! Simply browse our website, select your desired items, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
  • Can I customize a gift?
    Yes! Many of our items can be personalized. Look for the “Customize” option on the product page or contact us with your requirements.
  • Do you offer delivery services?
    Yes, we provide delivery services. Delivery times and charges vary depending on your location. We’ll provide detailed information during checkout.
  • What payment methods do you accept?
    We accept a variety of payment methods, including credit/debit cards, mobile payments, and bank transfers. All transactions are secure.
  • Can I return or exchange a product?
    Yes, we have a return and exchange policy for eligible products. Please refer to our Return Policy page for details or contact us for assistance.
  • How long will it take to receive my order?
    Delivery times vary depending on your location and the type of product ordered. Personalized items may take a bit longer. We’ll provide an estimated delivery time at checkout.
  • Do you provide gift wrapping services?
    Absolutely! We offer complimentary gift wrapping for most items. Just select the gift-wrapping option during checkout.
  • What should I do if my order arrives damaged?
    If your order arrives damaged, please contact us immediately with a photo of the item, and we’ll work to resolve the issue as quickly as possible.
  • How can I contact customer support?
    You can reach us through the Contact Us page, via email at MOROMUPOHAR@GMAIL.COM. We’re happy to help!
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